Lanarkshire Crisis Help app for iPhone and iPad

Nobody’s money worries or problems are insurmountable - there is help available out there for everyone. You have taken the first step by downloading this App – now let it lead you towards the right help for you!

How to use the app

There are four main sections in the App – Money, Housing & Bills, Work and Help Now. Click on the one that seems most important in your situation, and then choose from a list of further options. Choose again and you will find the contact details to get the help you are looking for. If you don’t find what you want, or if you are in the wrong section, use the buttons at the bottom of the screen to take you into a different section.

Please note:

Calls to 0800 and 0808 numbers are free from landlines but may not be free from mobiles.

Calls to 0845 and 0345 numbers are charged at local rate from landlines but may be more expensive from mobiles.

Free wi-fi is available in many locations.


Who is the app for?

This App has been designed for professionals who support people who are affected by benefit cuts or other money worries and indeed can be used by people who are affected themselves. It is hoped that it will make it easier to find the help needed, particularly in times of crisis.


Who created the APP?

The Lanarkshire App was adapted from the original design commissioned by a group of NHS Tayside Public Health Staff. The content for the Lanarkshire App was developed by a group of health improvement staff with technical design and development by mtc media. This app is part of a wider NHS Lanarkshire programme of work to address inequality and particularly to contribute to local action being taken to help reduce any negative health effects of welfare reform and other money problems on patients, staff and local communities in Lanarkshire.

Disclaimer statement

Information contained in this app is correct to the best of our knowledge, up to the date the app was launched. Although an effort is made to ensure the accuracy and completeness of the information provided in this app, NHS Lanarkshire makes no express or implied warranty as to the accuracy, adequacy, completeness, legality, reliability or usefulness of the app’s information. NHS Lanarkshire is not responsible for the contents of any off-site pages linked from this app.

The app will be reviewed and updated from time to time as required.

When you use the app you are anonymous. If you contact a service or helpline through the app you may be asked to give your details to the service - the app will not get or store your personal details. We use Google Analytics to monitor our app traffic and interaction with the app. Google Analytics does not collect any personally identifiable information able to identify users.